WE ACCEPT RETURNS WITHIN 14 DAYS IF THERE IS ANY DEFECT
DAMAGE COMPENSATION
WE WILL COMPENSATE OR EXCHANGE IN CASE YOU RECEIVE A DEFECTIVE ORDER
24/SEVEN SUPPORT
WE OFFER 24/SEVEN CHAT SUPPORT TO HELP WITH ALL QUESTIONS
FAQS
Is there a guarantee on the plush?
Yes, we offer a 14-day warranty against defects in materials and workmanship. If you have any problems, please feel free to contact our customer service.
Can I return it if I don't like it?
Of course! You have a 14-day right of return, provided the plush is unused and in the original packaging. Contact our customer service for more information on returns.
How long does the shipping take?
It depends on the destination country and the shipping method you choose. The average delivery time is 7-8 working days.
What are the shipping costs?
The prices depend on the selected destination country, you will see the exact costs at checkout!
What material are the plushes made of?
The plushes are made of high-quality cotton.
Where is my favorite artist?
Feel free to write your desired plush, we are happy to respond to new designs and look forward to every idea!
Do you also deliver to Germany?
We have the possibility to deliver worldwide, the delivery costs depend on the selected destination country.
No answer to your question?
Send us your question by email to support@sevenplush.shop
